Successful Survey

MHR’s advice on attaining and sustaining NCQA Accreditation according to the expertise of MHR Consultants.

NCQA Annual Rescoring

Standard: All Standards

Description: Presentation that explains NCQA's methodology for Health Plan Ratings. Includes the 2024 schedule of when ratings are released.

Type: External Resource

# of Pages: N/A

Cost: Free

MHR Clients only.

Interview Guidelines for Clients

Description: NCQA guidelines for clients to follow when presenting to NCQA.

Type: Client Guide

# of Pages: N/A

Cost: Free

MHR Clients only

Key Reminders for Organizations on NCQA Conference Calls

Description: A guide for an organization's responsibilities when speaking with the NCQA Survey team to ask questions and get clarification about identified issues prior to providing final responses to the identified issues.

Type: Client Guide

# of Pages: N/A

Cost: Free

MHR Clients only

NCQA Document Preparation Guidelines

Description: NCQA guidelines for preparing documentation and present them to NCQA to make it easier for the NCQA survey team to confirm the standards are met.

Type: Client Guide

# of Pages: N/A

Cost: Free

MHR Clients only

NCQA Virtual Survey Checklist for Organizations

Description: Steps for an organization to take to prepare for successful virtual surveys and virtual file reviews.

Type: Client Guide

# of Pages: N/A

Cost: Free

MHR Clients only

Organizational Background Guide

Description: A guide for organizations to use to describe the organization to the survey team so they may better understand its uniqueness by providing an overview of the organization’s history, structure, product lines, scope of accreditation and ownership.

Type: Client Guide

# of Pages: N/A

Cost: Free

MHR Clients only

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MHR Tools and Templates

Successful Survey

NCQA Annual Rescoring

Interview Guidelines for Clients

Key Reminders for Organizations on NCQA Conference Calls

NCQA Document Preparation Guidelines

NCQA Virtual Survey Checklist for Organizations

Organizational Background Guide

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